Welcome to Enrich


We are experienced, multi-sector, business consultants driving customer experience, strategic change and operational excellence.


Our mission is to deliver tried and trusted methods to transform your customer experience and your business.

We help you:

Click for Customer Research Click for Customer Charter Click for Customer Journey Mapping Click for Service Standards Click for Business Process Improvement Click for Recruit to Satisfy Click for Developing Your People Click for Reward & Recognition Click for Leadership & Communication Click for KPIs and Balanced Scorecards Click for Audits & Mystery Shops Click for CEPs & Satisfaction Surveys Click for Complaints & Service Guarantees Click for Innovation & Pilots




We would love to hear from you.  Please get in touch for an informal chat.